Customer Handbook

WELCOME TO 816 CONGRESS! 

This handbook contains information to acquaint you, your associates, and your staff with the building's emergency procedures, security, and the many services and amenities available to the customers at 816 Congress.

This Customer Handbook has been prepared specifically for the customers of 816 Congress. It is intended as a reference source for many of the questions you may have. Please feel free to copy any or all sections and distribute to your employees. Upon request, the Property Management Staff will meet with your employees to discuss the emergency procedures and answer any questions they might have. All information and policies contained in this manual are subject to change at any time.  

Thank you for choosing 816 Congress, we are happy to help.

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